Singles' Day · 11.11
One day only, on 11.11. Free US shipping on orders over $100.
Discount already applied. No code needed.
Ordering, returns, and how to get the best out of your device. If yours is not here, write to us — a person reads every message.
Orders are picked and packed on working days. The moment yours leaves us you will get an email with a tracking link, so you are never left guessing.
Free on US orders over $100. Below that, and for anywhere else, the exact cost is shown at checkout before you pay — nothing is added at the last step.
If it has not shipped yet, yes — email us and we will sort it. Once it is with the carrier we cannot pull it back, but the 90-day guarantee still covers you.
Visa, Mastercard, American Express, PayPal, Google Pay and Apple Pay.
Use the device properly for 90 days from the day it arrives. If it is anything short of excellent, tell us and you get every penny back. No restocking fee and no argument.
Seven years on the V2 Pro pen and seven years on the laser handset, both running from the day your order is delivered. If the device fails inside that window, we replace it.
Send us a photo of the damage and we will get a replacement moving. Do not throw the packaging away until we have spoken — the carrier sometimes asks to see it.
Email contact@korabeauticals.com or use the contact page. Messages are answered by us, not a bot, and usually within a working day.
A device with very fine needles makes tiny, controlled punctures in the skin. Those micro-injuries trigger the body's own healing response, which is what builds collagen and refines texture over the weeks that follow.
Face and body, every four weeks. Scalp, every seven days. Stretch marks, every four to six weeks. Leave the full gap between sessions — the result comes from the healing, not from the treatment itself.
The pen goes to 3 mm, but you rarely want the top of that range. Use 0.5 mm under the eyes and 0.75 mm on the forehead, where the skin is thin. 1.5 mm suits the scalp and most facial concerns. 2 to 2.5 mm is for stretch marks.
No. Every cartridge is single use and arrives gamma sterilised. Each holds 16 ultra-fine 33-gauge needles, and a pack contains ten.
Yes — the scalp is one of the areas the pen is made for. Work at 1.5 mm, once every seven days, over the area you want to treat.
Expect redness and mild swelling for a day or two, sometimes a little dryness or light peeling after that. Keep the area clean, moisturised and out of strong sun while it settles.
Do not use the pen over active skin cancer, open wounds, sores or irritated skin. Avoid it if you have an allergy to stainless steel or anaesthetics, a bleeding disorder, or if you are pregnant or nursing, or currently taking isotretinoin such as Accutane. If you are unsure, ask your doctor before you start.
Water passes through several filtration stages that target chlorine, heavy metals and other impurities before it reaches your skin and hair.
Every 90 days of normal use. Replacement cartridges are on the site, so you can reorder before the old one is spent.
No. It is built as a high-pressure head, so the flow stays where you would expect it — filtered water should not mean a weaker shower.